1. Commercial Policy

• 1.1 Pricing and Contracts:

Metal Mates Global LLP shall engage in transparent and fair pricing practices, aligning with market conditions and cost structures. Contracts entered into by Metal Mates Global LLP clearly define terms, conditions, delivery schedules, and payment terms.

• 1.2 Customer Relations:

Metal Mates Global LLP is committed to open and honest communication with customers. Timely and professional resolution of customer inquiries, concerns, and disputes is a priority for Metal Mates Global LLP. The company aims to build and nurture long-term relationships by consistently delivering high-quality products and services.

• 1.3 Risk Management:

Regular assessments of market risks, including price volatility and geopolitical factors, will be conducted. Metal Mates Global LLP will utilize hedging strategies to manage price fluctuations and mitigate financial risks. Stay informed and convey the same to all customers about regulatory changes that may impact the metal trading industry.

2. Logistics Policy

• 2.1 Supply Chain Management:

Metal Mates Global LLP shall establish and maintain reliable and efficient supply chains to ensure the timely and consistent delivery of products. Collaborate with reputable suppliers and logistics partners to uphold the integrity of the supply chain.

• 2.2 Inventory Management:

Implement efficient inventory tracking systems to optimize stock levels and reduce holding costs. Regularly review and update inventory management practices based on market demand and industry trends.

• 2.3 Transportation and Shipping:

Metal Mates Global LLP prioritizes safe and sustainable transportation methods for shipments. Compliance with international shipping regulations and standards will be as mandatory. Optimize logistics routes to minimize environmental impact and reduce transportation costs.

3. Quality Perseverance Policy

• 3.1 Quality Assurance:

Metal Mates Global LLP commits to adhering to industry quality standards and certifications for all products. Regular quality control checks will be conducted at various stages of the transaction process from manufcaturer to customer. Continuous improvement of quality assurance processes is essentially adopted based on feedback and industry advancements.

• 3.2 Environmental and Safety Standards:

Metal Mates Global LLP ensures compliance with environmental regulations and promotes sustainable practices. Prioritization of the health and safety of employees, customers, and communities is a fundamental principle. Implement measures to minimize the environmental impact of metal production and trading activities.

• 3.3 Continuous Improvement:

A culture of continuous improvement in all aspects of the business will be fostered. Regular assessments and updates of quality management systems will occur to enhance overall performance. All employees are encouraged to actively contribute to quality improvement initiatives.

4. Compliance and Ethics

• 4.1 Legal Compliance:

Metal Mates Global LLP is committed to complying with all local, national, and international laws and regulations relevant to global trading.Policies and procedures will be regularly updated to reflect changes in legislation.

• 4.2 Ethical Standards:

Metal Mates Global LLP upholds high ethical standards in all business dealings. Bribery, corruption, and any unethical practices are strictly prohibited within the organization. This Metal Mates Global LLP Trading Policy is a dynamic document that will undergo periodic reviews and updates to align with changes in industry standards, regulations, and the business environment. All employees are expected to familiarize themselves with and adhere to this policy, and failure to comply may result in disciplinary action, up to and including termination.

1. General Disclaimer:

The information provided on Metal Mates Global LLP's (Metal Mates Global LLP) platforms, including but not limited to the website, documents, and communications, is for general informational purposes only. It does not constitute professional advice or services for any decision.

2. Accuracy of Information:

Metal Mates Global LLP makes reasonable efforts to ensure the accuracy and reliability of the information presented. However, we do not guarantee the completeness, correctness, or currency of the information.

3. No Warranty or Endorsement:

Metal Mates Global LLP does not make any warranties, express or implied, regarding the content's accuracy, reliability, or suitability for a particular purpose. Any reliance on the information provided is at the user's own risk.

4. Changes to Information:

Metal Mates Global LLP reserves the right to update, modify, or remove any information on its platforms at any time without prior notice. It is the responsibility of users to check for updates.

5. Third-Party Content:

Metal Mates Global LLP may include links to third-party websites or content for convenience. We do not endorse or control the content of these third-party sites and are not responsible for their accuracy or reliability.

6. Financial and Investment Disclaimer:

Metal Mates Global LLP is not a financial advisor, and any information related to financial markets, investments, or trading should not be construed as financial advice. Users are encouraged to consult with a qualified financial professional for personalized advice.

7. Limitation of Liability:

Metal Mates Global LLP, its officers, employees, or agents shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of the use or inability to use the information provided.

8. Jurisdiction:

This disclaimer is governed by and construed in accordance with the laws of the jurisdiction in which Metal Mates Global LLP operates. Users agree to submit to the exclusive jurisdiction of the courts in that jurisdiction.

9. Changes to Disclaimer:

Metal Mates Global LLP reserves the right to amend or update this disclaimer at any time. Users are encouraged to review this disclaimer periodically for changes.

10. Acceptance of Terms:

By using Metal Mates Global LLP's platforms, users acknowledge and agree to the terms and conditions outlined in this disclaimer. This Metal Mates Global LLP Disclaimer Policy is a binding agreement between Metal Mates Global LLP and its users. If you do not agree with any part of this disclaimer, please refrain from using Metal Mates Global LLP's platforms. If you have any questions or concerns, please contact +91 94181 19999.